Frequently Asked Questions.
In stock items ship the next business day. Items that need to be modified such as ring re-sizing may take up to 5 business days.
We offer an array of Gold and Platinum Jewelry repairs! Unfortunately we no longer offer repairs on Sterling Silver jewelry due to other business demands.
Repairs we offer,
- Ring Resizing
- Ring Re-Shanking
- Rhodium Plating on White Gold
- Soldering Rings Together / Taking rings apart
- Center stone Head and Set
- Installing Sizing Beads
- Refinishing Jewelry
- Retipping/Repronging
- Prong Adjustments
- Stone Tightening
- Chain Repair
- Charm Soldering
- Custom Engraving
- Re-Gluing Pearls and Beads
- Replacing Jump rings/ Clasps
- Re-String Pearls
We may be able to assist you with repairs not on this list, it never hurts to ask us! Prices vary based on the piece and we are not able to give exact quotes over the phone but please call us with any questions!
We can create a custom piece in as little as 6 weeks! Two weeks to design and get your model to you and four weeks for us to make the piece!
*Timelines will very around peek times of year like Christmas.
We are only buying Gold and Platinum items at this time. We buy jewelry for the melt value only and do not include the value of the stones or the craftsmanship put into the piece. We will return your stones to you with a $20 removal fee.
We no longer buy Silver of ANYKIND.
Kind of...
We will replace your watch battery for $20 and they will be finished the next business day.
We will adjust links in your watch band starting at $20 same day.
We DO NOT work on digital watches of any kind.
New watch bands are special order only. We no longer stock watches or watch accessories of any kind but are happy to order you a replacement band.
Repairs beyond a battery or band adjustments are not done in house. We have a fantastic Watchmaker who we work with for any watch repairs, repairs with him can take up to 6 weeks.
